It's no real surprise that providing customers with multiple payment methods can make it easier to close a sale. Opting to accept credit cards online is a wise decision. Research has shown that accepting credit cards online increases customer satisfaction while improving cash flow through shortened receivables in your business.
How Credit Card Processing Works
Accepting online payments is similar to traditionally swiping a credit card. EnergyWeb’s eCommerce tools complete the entire process electronically in just seconds.
The customer's information, credit card and available funds are instantly verified. A response code is returned to your website - if the transaction is approved, the customer receives a confirmation and the details of the transaction are emailed directly to you. If the transaction is declined, a specific error message is returned to the customer.
Your transactions are batched at the end of the business day and transmitted to your banking account.
You will need the following:
To accept online payments, you will need the following components:
- An online payment system. Often referred to as a "shopping cart."
- An Internet Payment Gateway service.
- A credit card processor.
- An Internet merchant account.
EnergyWeb brings it all together!
Adding an eCommerce system to your website can be a complex task, depending on the system you select. Our eCommerce solutions are specifically designed for your industry.
Your customers are paying for any combination of service contracts, repair/install invoices, pre-pays, heating oil/propane or simply ordering filters and pads.
Each of these transactions is unique and requires different sets of information. Collecting this information requires a unique user interface. That's what we provide with our eCommerce tools.
You need to collect your processed transactions in a consistent, reliable way. Our user interface makes it easy! We've facilitated over 1.5 million dollars in online transactions to date.
Our eCommerce tools are available in our Website Packages, and can also be added independently to an existing!
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What is EnergyWeb Solutions?
No, you do not have to sign-up for an EnergyWeb Website Package to take advantage of these tools! We can connect them to your existing site.
Yes, our products are compatible with almost all major Internet Payment Gateways.
Yes, heating oil companies are able to receive discounted utility rates for online transactions.
Yes, orders are only sent to you only if sufficient funds are available and the transaction is successful.
Yes, all transactions are securely processed. EnergyWeb does not warehouse your customers' credit card information. Your Internet Payment Gateway is responsible for securing that data.
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You no longer have to be an EnergyWeb Website customer to utilize our eCommerce Packages. While they are included in our standard website packages, you can also purchase them à la carte for integration into your existing site. Contact us for a live demonstration of any of these products.
Online Bill Payment Form |
$25/mo.
$75 Setup Fee
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Allow your customers to make payments to their accounts through the internet. This form is two steps and is configurable for custom fields and conditions. |
Online Heating Oil / Propane Internet Ordering System |
$50/mo.
$150 Setup Fee |
Through your secure control panel you can easily update fuel/gas prices. This task can be performed by any member of your office staff or through our fax program. Customers are able to order heating oil or propane using this integrated feature. You are also able to define your delivery schedule and availability at the zip code level. |
Online Shopping Store |
$50/mo.
$500 Setup Fee
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Let EnergyWeb build you an online store that’s consistent with your existing websites design or choose from a standard store design. An online store allows you to sell merchandise, products, parts and more to your customers! |
What's the process after I sign up?
Always important. Our first step is always to confirm exactly what you and to understand your specific needs while explaining the process and answering your questions.
Let's get started. Connecting your bank account to an Internet Payment Gateway can be confusing! You're in luck because we're very familiar with the process. We’ll need to know if you have an existing Internet Payment Gateway, if your current credit card processor can help you or if you would like us to refer you to an EnergyWeb partner who can provide you with a quote. We're here to guide you safely through the mine field.
Paperwork (at least we're honest). Unless you already have an Internet Payment Gateway, there will be some paperwork involved with your processor of choice. Once that is complete, you’ll have this magical Payment Gateway and we'll point our eCommerce Tools at it!
ChaaChing. We'll run a few test transactions for you and verify everything is working to your satisfaction. You’re now ready to go live and begin processing transactions!
We're going to... Keep the light on (figuratively). Keep your customer information secure, backed up and reliably available. Meanwhile we're constantly working on improving our tools and features. Whenever we release a new version or add new features, you'll automatically receive them at no cost! If you ever decide to move into one of our Website Packages, we'll migrate your existing account into the new plan and consolidate your monthly fees.
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